Welcome to the official website of Shandong ZW Vehicle Group Co., Ltd.. We respect your privacy and are committed to protecting any personal information you provide while visiting our website.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, submit inquiries, request quotations, or communicate with our sales team. By using this website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

You may browse our website without providing any personal information.

When you contact us or request information about our special purpose vehicles, we may collect the following information:

• Full Name
• Company Name
• Email Address
• Phone Number
• WhatsApp Number
• Country or Region
• Vehicle Type of Interest
• Inquiry Details
• Any additional information you voluntarily provide

We may also automatically collect technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Time spent on the website
• Referral source
• Website usage statistics

This information helps us improve our website, products, and customer service.

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2. How We Use Your Information

The information you provide may be used to:

• Respond to product inquiries and quotation requests
• Recommend suitable special purpose vehicles
• Provide technical specifications and catalogs
• Arrange online meetings or factory visits
• Process business communications
• Improve our products and website services
• Send product updates or promotional information (where permitted)
• Analyze website traffic and improve user experience
• Comply with applicable laws and regulations

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3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website functionality
• Analyze visitor behavior
• Measure advertising effectiveness
• Optimize website performance

Our website may use services such as:

• Google Analytics
• Google Ads Conversion Tracking
• Google Tag Manager

You may disable cookies through your browser settings at any time.

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4. Information Sharing

ZW Special Vehicle values your privacy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary to:

• Respond to your business requests
• Arrange international shipping or logistics
• Provide after-sales support
• Comply with legal obligations
• Protect our legal rights and business interests

All authorized partners are required to protect your information appropriately.

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5. International Data Transfers

As an international supplier of special purpose vehicles, we serve customers worldwide.

Your information may be transferred to or processed in countries where our offices, distributors, logistics providers, or authorized service partners operate.

By using this website, you consent to such transfers where permitted by applicable law.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no internet transmission is completely secure, we continuously improve our security measures to safeguard your information.

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7. Data Retention

We retain your personal information only for as long as necessary to:

• Respond to inquiries
• Complete business transactions
• Provide after-sales services
• Meet legal and regulatory requirements
• Maintain business records

Information that is no longer required will be securely deleted or anonymized.

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8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent
• Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

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9. Third-Party Links

Our website may contain links to third-party websites, including manufacturers, certification agencies, logistics providers, or business partners.

We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before submitting personal information.

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10. Children's Privacy

Our website is intended for business users and individuals aged 18 or older.

We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page along with the revised effective date.

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12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.